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Exchanges and returns are not accepted in the following cases:
- Pet food products that have been opened or whose seal is broken.
- Products that have been used or consumed.
- Products that are not in their original condition or do not retain their original packaging and condition.
Returns are only accepted in the event of a faulty product, a product in poor condition, or if an error has occurred in the dispatch of the order.
If you have any questions or queries, please contact our Customer Service team .
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